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Famous Carroway Island

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  • Home
  • The Island Ledger
    • Ledger News
    • Public Notices
    • Carroway Library
    • Advertisements
  • Explore
    • Explore Carroway Island
    • The Marsh Bell
    • Island Stories
    • Recipes & Kitchen Wisdom
    • Local History
    • Land & Sea
    • People of Carroway
    • Local Personalities
    • The Birds of Carroway
    • Carroway Literature
  • Plan Your Visit
    • Things to Do
    • Harbor-Docks
    • Visitor Information
    • Carroway Island Guide
    • Island Map
    • Questions Commonly Asked
    • Gallery
  • Experience Carroway
    • Ferry Schedule
    • Air Travel
    • Wharf Supplies
    • Famous Carroway Pie
    • Carroway Oyster Races
  • About Carroway Island
    • About
    • The Record
    • Town Government
  • Contact Us

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  • My Account
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RETURN & REFUND POLICY

Effective Date: May 1, 2026


At Carroway Island, we want you to be satisfied with your purchase.

1. Returns

You may request a return within 30 days of delivery if:

  • The item is unused 
  • The item is in original condition 
  • The item is in original packaging

2. Non-Returnable Items

We do not accept returns for:

  • Worn or used apparel 
  • Damaged items caused by misuse 
  • Final sale items (if marked)

3. Damaged or Incorrect Items

If your order arrives:

  • Damaged 
  • Defective 
  • Incorrect 

Please contact us within 7 days of delivery with:

  • Your order number 
  • Photos of the issue 

We will replace or refund the item at no cost to you.

4. Refunds

Once your return is received and inspected:

  • Approved refunds will be issued to the original payment method 
  • Processing time: 5–10 business days 

Shipping fees are non-refundable unless the return is due to our error.

5. Return Shipping

  • Customers are responsible for return shipping costs 
  • We recommend using a trackable shipping method

6. Exchanges

We replace items only if:

  • They are defective 
  • Incorrect

7. How to Start a Return

  •  Email: dockmaster@carrowayisland.com
    Include your order number and reason for return. 

Copyright © 2026 Carroway Island - All Rights Reserved.


 Carroway Island is a fictional literary setting inspired by the geography and culture of Chesapeake Bay island communities. 

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OFFICIAL NOTICE

 From the Office of Mayor Benjamin Pike


The Town Council has determined that persons wishing to remain informed about:

  • Escaped chickens  - Ferry irregularities
  • Marsh Bell sightings  - Oyster race results
  • Harbor gossip  - Questionable matters
  • SUBSCRIBE TO the LEDGER

 

If not, you'll be the last person to hear about anything.

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